Smart Moves: How One Couple Transformed Their Investment Strategy with a 1031 Exchange

By Ken Palmen

Dana and Dean D., owners of a small office building in the mountains of Colorado, were growing tired of the responsibilities of hands-on property management. Their building, held in an LLC, provided consistent income but required constant oversight. Eager for a change, they sold the property to a local investor, structuring the sale with an owner-carry note, which allowed them to finance the buyer’s purchase while securing passive income. When they included the note in the 1031 exchange, Dana and Dean opted to buy the note out, leveraging the proceeds to diversify their real estate portfolio across multiple assets. This innovative use of a note within a 1031 exchange highlights the complexity of the transaction and the advanced strategies available to savvy investors.


article continues after advertisement


Dana and Dean seized the opportunity to spread their risk by acquiring a range of properties, each in distinct sectors and regions. Their first replacement property was a partial interest in a multi-tenant flex industrial and mixed-use asset located in Texas. Following this, they purchased an interest in a multi-tenant retail property in Birmingham, Alabama, giving them exposure to a thriving retail market. The third property they added to their portfolio was an interest in a storage unit building, also in Texas, providing them with a steady income stream in a historically stable sector. Finally, they rounded out their acquisitions by investing in a diversified portfolio of healthcare properties spread across the United States. This diversification allowed Dana and Dean to mitigate risk while enjoying the benefits of multiple income streams across various real estate sectors.


article continues after advertisement


The transaction itself was not without its complexities. Handling the owner-carry note within the 1031 exchange framework required careful planning and precision. Additionally, Dana and Dean’s decision to identify and acquire more than three properties — exceeding the typical identification limit — added an additional layer of intricacy to the exchange process. However, with the guidance of Exchange Resource Group, LLC, they successfully navigated these challenges, emerging with a more diversified, less hands-on real estate portfolio. Their experience is a testament to the flexibility and benefits of 1031 exchanges for investors looking to evolve their real estate strategy while preserving wealth and reducing risk.

For more information, please contact Ken Palmen, CES®

direct: 303.579.5545 || office: 303.789.1031 || fax: 303-496-1031

Exchange Resource Group www.erg1031.com

The Evolution of Customer Service in Banking by Daniel CF Ng

Defining the Customer Experience

ng customer experience

It can be a painful thing to accept when it happens; but at some point, you might find that your relationship is no longer a priority for your Customer Experience provider. They seem to have checked out; and every time you reach out to tell them about your business’ challenges or something you could use their help for, they promise to get on it ASAP, yet never do. When it started, you used to enjoy setting up your call campaigns with your CX provider.

On the federal government’s decades-old legacy system, it used to take congressional staff 58 clicks to respond to a piece of constituent mail. With Indigov’s technology suite built on Zendesk, staffers can now respond in just three clicks, and the response time has dropped from 80 days to less than eight hours. As a result, staff can help more constituents, leading to a more prompt and effective government response. By embracing these techniques, you’ll create happier customers and support agents. Most customers today expect personalization when interacting with a business.

ng customer experience

Good CX is easily recognizable – after a friendly interaction, customers act pleasantly and calmly. At Apple, new ideas have a way of becoming phenomenal products, services and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. It’s crucial to choose customer relationship management and contact centre tools that support fast resolutions and stress-free experiences for your customers and your employees.

Digital CX Capabilities

” and “I’d love to understand more about …” can keep the customer in the present moment. Also, remember when speaking to customers to make sure you’re authentic, positive, memorable, and to stay calm and positive, even if the customer is angry. Behind every customer, a service call is a real human who has a question or concern that needs to be answered. Active listening is a key skillset you can develop by practicing daily with your co-workers and family. First, you should approach each conversation to learn something and focus on the speaker.

“While helpful they don’t solve root issues as 62% of workers say employee experiences impacts their ability to serve customers. But only 48% say companies actually make that effort.” Jonas Vernon Ng discussed how KeyBank created an innovative brand called Laurel Road as a fully digital bank and the customer experience lessons it learned during the process. Omnichannel experience strategy lies in adapting your communication to multiple channels. Yet, just recently, more and more companies start to truly understand its importance and incorporate it into their sales strategy. Non-personalized attitude is a 5th main reason for bad customer experience in Hotjar survey. That’s why a crucial part of making the user feel special is to provide them with personalized content.

ng customer experience

If you don’t know how to properly implement a service ticket, you’ll be wasting their valuable time. Before interacting with customers, you should fully understand how to use your live chat and ticketing system and learn to type fast. The ideal customer service experience allows your teams to carry conversations between channels, without the customer having to repeat themselves when they move from one to the next. Other than providing service recovery to our customers, we also think of long-term solutions to prevent issues from happening again in the future by digging deep into the root cause and gaining insights from data. To many people, the role of Customer Experience Specialist triggers the thought of getting yelled at, handling difficult customers, mundane tasks, and being patient – to name a few. Just like any other job, you get good days & bad ones, which often people only see the bad and fail to recognize the good.

If your current provider can’t give you that, the best thing you can do is start looking somewhere else. If you’re feeling like its time for someone new, book a date with our tech team to see how we can discuss a new relationship. From AI conversational bots and CRM integrations to WhatsApp or social media, there might be a lot of different options that you haven’t been able to explore with your current CX provider. If your partnership makes you feel like you’re missing out on all those ways to optimise your customer communications, it might be much more than just “grass is greener” syndrome. It might be a simple and plain sign that things are not working anymore.

Learn the key difference between customer service and customer experience to instantly improve how you serve your customers. The Federal Government must design and deliver services in a manner that people of all abilities can navigate. We must use technology to modernize Government and implement services that are simple to use, accessible, equitable, protective, transparent, and responsive for all people of the United States. This lost time operates as a kind of tax — a “time tax” — and it imposes a serious burden on our people as they interact with the Government. Improving Government services should also make our Government more efficient and effective overall. Qualaroo Editorial Team is a passionate group of UX and feedback management experts dedicated to delivering top-notch content.

Prioritize customer data protection

CX metrics can help you identify the areas where you can improve customer experience and satisfaction. With our comprehensive package of metrics, you are able to quickly gain valuable insights into your customer’s experience throughout their entire customer journey. Although customer service and customer experience are different concepts, they work hand in hand when it comes to building brand loyalty.

It also integrates with HubSpot’s CRM platform, allowing you to manage customer relationships across sales, marketing, and support teams. Nurturing engagement and cultivating relationships help you survive, no matter the size of your business. With customer engagement insights, you can pinpoint weak spots to improve and strategize to turn them into customer service strengths. Whether people decide to buy with you or invest elsewhere largely depends on their experience with your company. A positive customer experience (CX) can keep them from choosing your competitor over you. Only customer satisfaction surveys at the transaction level will give useful information for driving satisfaction within a given channel (customer service, retail, etc.).

In turn, the digital CX suffers, resulting in a lackluster journey that fails to keep buyers coming back for more. While Customer Relationship Management (CRM) and Customer Experience Management (CXM) are related concepts, they differ in Chat GPT their focus and scope. Understanding the distinctions between the two is crucial for businesses seeking to optimize their customer interactions and relationships. Define your customer experience vision, goals, and guiding principles.

But now, setting up your campaigns manually feels like a chore, and your CX provider doesn’t seem to give much thought to how to make things easier for you. Walking away from a situation that’s no longer fulfilling is the first step to finding the provider that’s best for you, that really understands your needs, and that turns your contact centre into the best version of itself. Furthermore, make it a point to include an information-gathering link on your homepage.

Within this high-level distinction, there are even more ways to distinguish CX from customer service. The Customer Experience – Creating the best interactions for your customers often do not address whether the experience you have created is suitable for the particular customer targeted. This occurs because customers with different personality types at different stages of the customer life-cycle are impacted differently by distinct experiences at preferred points of interaction with an organization. With this mismatch, a promotion may yield a disappointing response because customers simply are not getting the message that was intended.

Automated Response Management

Leading a team or department, or making decisions about how to provide excellent customer service in your organisation? Read on for tips on developing your team’s essential customer service skills. The traditional image ‘customer service’ conjures is most likely a customer service representative with a headset, solving problems over the phone. While the call centre is still an integral part of customer service offerings, it’s actually just a small part of the bigger picture. Klook provides a large variety of travel products to our customers, so anything could happen during the trip.

ng customer experience

GetaJobNG provides a full online service for anyone looking for a new job. All rights are reserved, including those for text and data mining, AI training, and similar technologies. For all open access content, the Creative Commons licensing terms apply. To keep up with competition, you need to be visible everywhere and accommodate communication to each of above mentioned channels. You should show customers that you are there for them, wherever they are.

Companies can also look at customer lifetime value in terms of customer segmentation and customer lifetime value per customer segment. Transactional CX metrics measure outcomes of individual customer interactions with a company, while relational CX metrics measure the overall relationship customers have with a company. Virgin Pulse is the world’s largest global well-being solution provider, and it designs technology to cultivate good employee lifestyle habits. The company serves 14 million members with a 15 to 20 percent YoY growth rate, and it knew it needed a partner to help drive continuous process improvements. According to our CX Trends Report, 83 percent of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. Customer data privacy is a rising trend for this year and beyond, so you must prioritize security to ensure your private data stays private.

That’s not a bad things in itself, as you can clearly still get good ideas from these people, but it’s good to know that they may not reflect your customer base at large. The advent of technology marked a significant turning point in the banking industry, leading to the introduction of ATMs, online banking, and eventually mobile banking applications. These technological advancements revolutionized the way customers interacted with their banks, providing them with greater convenience, accessibility, and control over their finances. Customers could now perform transactions, check balances, and even apply for loans from the comfort of their homes, without the need to visit a physical branch. It can also automate review responses to create quick feedback loops that show customers you’re on top of it — whatever “it” happens to be in their case. Birdeye is a review and reputation management software that analyzes online reviews to spot opportunities for improvement.

It could also mean quickly calling back a customer who left a message on your customer service line. Showing empathy is one of the most important customer service skills businesses must master. This means engaging in active listening and fully understanding your customers and their problems—not seeing them as an annoyance to handle but as the hero of your story. According to the Zendesk Customer Experience Trends Report 2024, 70 percent of CX leaders plan to integrate generative AI into many customer touchpoints within the next two years. Additionally, 3 in 4 customers who have experienced generative AI say the technology will change the way they interact with companies in the near future. “Companies typically focus on individuals such as mental health rather than on the organizations and its culture,” Pickeral said.

With these differences in mind, you can align your customer service with your CX efforts to build and nurture long-lasting relationships with your customers. The D4 Company Analysis is an audit tool that considers the four aspects of strategy, people, technology and processes in the design of a CRM strategy. When I was assigned the Western Union transformation program by Australia Post recently, I wanted to firstly understand the current customer experience and their pain points. Creating the Customer Journey Map took 2 weeks of intense work over and above the usual project management work, but it was super interesting, and well worth it. This article outlined a few ways to use feedback to fuel a better experience, ranging from product improvements all the way to sales and marketing messaging, but of course these aren’t the only smart ways to use feedback.

You can foun additiona information about ai customer service and artificial intelligence and NLP. CX may look like a subjective concept that is complicated to measure, yet it relies on numbers, just as anything else. Here are the most common metrics on how to find out what is an overall impression of your customers. It took years of practice and he was even a backup quarterback before he earned the starting position.

Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Customer service is the practice of providing help and support to both new and existing customers. My role mainly revolves around reviews, escalation, consumer council, and critical cases related to our team’s daily work. Additionally, one of our main tasks is analyzing data and providing requested reports based on stakeholders’ requirements in terms of review, compensation, etc. Based on our team’s data, we identify areas required to be improved to prevent receiving critical cases which may affect the company’s reputation based on urgency. As a team leader, one of the best lessons I have learned is the importance of active listening and communication.

Delivering great customer service along with seamless customer experiences might seem like a Herculean task, but don’t stress—there are tools, such as our customer experience software, to help you oversee both your service and CX. Zendesk helps you provide customer support quickly across various channels and personalize every step of the customer journey. Most organizations fail to factor in the customer experience when adding enhancements to their customer interactions.

In general, some 65% of sales tend to come from existing customers, which makes an obvious case for ensuring that those customers continue to choose you over your competitors. Salesforce, for example, found that 80% of customers believe that the overall customer experience is as important as products or services. The digital customer experience needs to be holistic, multifaceted, and diverse.

In addition to collecting data via simple digital forms, you can use an advanced platform like Adobe Experience Platform Launch to manage and track your tags. The Launch platform streamlines tag tracking and management via its robust open architecture and extensive library of APIs. You can integrate it with your existing technology suite, complement it with other Adobe products, implement tags throughout your site, and gain rich insights about user behavior and traffic. Modern consumers want the freedom to interact with brands across a variety of touchpoints, including on social media, on the company website, and, often, in-store. Good customer support and training resources are crucial for getting the most out of the software.

The brick-and-mortar-first approach is the opposite of the digital CX. Consider not just the initial cost but also long-term expenses like maintenance and upgrades. Contact us at the Consulting WP office nearest to you or submit a business inquiry online. By purchasing or using our products you are agreeing to our Terms & Conditions and Privacy Policy. Farm-ng empowers the agricultural community with affordable, adaptable robotics and AI solutions so they can adopt more productive, profitable, and sustainable farming practices.

ng customer experience

Customer service agents need empathy and a good customer service voice to collaborate with customers and find quality solutions to their problems. Empathy is becoming even more important in the age of AI customer service. If your organization embraces this technology, use tools trained on real customer interactions and prioritize human needs, like Zendesk AI.

We promote innovation and new technology to further improve Apple’s hardware performance and user experience. The people who work here have reinvented and defined entire industries with the Mac, iPhone, iPad, Apple TV, Apple Vision … Brands well-known for excellent customer service develop a reputation that’s hard to ignore. There’s an oft-repeated stat in business circles that it costs a lot less to keep existing customers than it does to attract new ones.

This is the result of careful, deliberate design based on data that directed attention to specific troublesome moments. Customer data is so readily available to brands and businesses now, but not everyone knows its potential. Fewer know how to separate what’s useful (the signals) from what’s not (the noise). And rare are the ones who know how to use it effectively to generate invaluable insights for growth. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care.

  • “They wanted to create a holistic financial offering for people in that bracket. Teaching people financial literacy how to make more money and save money,” Murray said.
  • Conduct research to understand your customers’ perspectives, pain points, and expectations throughout their journey with your brand.
  • Empathy is the ability to understand how the customer is feeling and where they’re coming from.
  • Customer service representatives are the front-line of any business, so it’s critical to support them with the best possible training.
  • If you’re familiar with marketing and conversion rate optimization, you know there’s a whole class of quantitative behavioral data that can help you understand problems with your product, sales, support, or marketing operations.

Test out everything you learn in our academy right inside of LiveAgent. What matters most to all generations surveyed holds true for Gen Z, too. Convenience—the seamless transition from tablet to smartphone to desktop to human—is a baseline expectation.

On the contrary, 1 in 3 consumers have a tendency to leave a brand after bad interaction. Any customer service representative empowered with this information is better prepared to deliver exceptional service, and with the right contact centre technology, you can go even further. Inevitably, customer service teams and https://chat.openai.com/ contact centre agents will come across customer questions and problems they can’t solve on their own. Be prepared for this eventuality by formulating and communicating an escalation plan for each person’s role, so that everyone knows who they should reach out to with a customer question that goes beyond their remit.

Look for a platform that offers complete integration with your other business systems and provides real-time data from across your business, so that your staff has the details they need at their fingertips. It’s all part of developing an agile workforce that can flex and change according to need – and for better customer service experiences. CEM holds great importance in terms of research and showing that academia is not as applicable and usable as the practice behind it.

By prioritizing customer-centric strategies, personalization, and data-driven insights, businesses can create meaningful and enduring connections with their customers, driving mutual growth and success. Our objective is to align best-in-class, dynamic and innovative customer experience through talent, technology and processes that support and drive customer engagement in an environment of trust. Customer feedback is important, not only to customer support and product, but to marketing, sales, and executive leadership as well. Not a single organizational department is exempt from the value of well-collected feedback. Outside of insight for iterative customer experience changes, some forms of customer feedback such as Customer Effort Score and Net Promoter Score have been shown to correlate with customer loyalty. Most industries can benefit significantly from CX software solutions, especially ones with a strong focus on customer interactions and loyalty.

How important is good customer service?

In this fast-paced, volatile world, you need to disrupt or risk being disrupted. For effective data-driven design, it is critical to use a mix of both quantitative and qualitative data. Take, for example, a well-known e-commerce giant that utilised both types of data to increase their annual revenue by $300 million.

CRM aims to manage customer relationships to drive sales, while CX software focuses on understanding and improving the overall customer experience. Qualtrics XM is an experience management (XM) software that helps businesses grow with robust survey and feedback tools. More specifically, it offers XM solutions to create a unified customer experience, build personalized learning, and gather qualitative and quantitative insights. You should consider that the primary drivers of NPS are products, services, offers (pricing & packages), convergence, showroom (online or physical), branding and advertising, and an organisation’s social media reputation. On the other hand, secondary drivers of NPS, including contact centres, self-service, billing, repair and support, tend to have a stronger negative impact on customer experience. Empathy plays a crucial role in building customer relationships and de-escalating tense situations.

Indigov’s federal customers require the Federal Risk and Authorization Management Program (FedRAMP), a United States government-wide compliance program prioritizing the security and protection of federal information. Zendesk helps the company fully comply with these regulations while improving the customer experience. Exceeding customer expectations means keeping pace with customers and providing quick service and speedy first reply times (FRT). That might entail creating an automated response notifying the customer you received their query and are working on their problem.

2023 West Africa Banking Industry Customer Experience Survey – KPMG Newsroom

2023 West Africa Banking Industry Customer Experience Survey.

Posted: Fri, 29 Dec 2023 06:48:31 GMT [source]

Our agents need to think fast and smart to assist our customers when they encounter unpredictable situations. I help guide them in resolving issues promptly, accurately, courteously, and with utmost confidentiality. The most important goal of any business is to attract the right type of

customers and to grow the income that you earn from your customers. This is the most sustainable way of ensuring that your business succeeds

and thrives. This only happens when you create and sustain a culture of

service excellence in your organization and requires you to be deliberate

about meeting and exceeding the expectations of customers. With the right Customer Experience provider, your conversations will be smoother, more seamless, and more effective.

  • Implement mechanisms to continuously gather customer feedback and insights through surveys, social media monitoring, customer support interactions, and other channels.
  • Additionally, Virgin prioritized improving its self-help resources and external FAQs.
  • Online businesses have come a long way from the traditional brick-and-mortar retailer.

Judy also has experience as a Creative Director in companies like Critical Mass, Digitas UK, and Extractable, where they led creative teams and directed design projects. Prior to that, they worked as a Senior Interactive Designer in companies like Grey San Francisco, Signal to Noise, and Agency.com. Judy began their career as a Digital Production Artist in Grey West and as a Designer in Williams Sonoma. Implementing a unified solution and connecting all of your offline and online touchpoints is by far the hardest part of adopting an omnichannel model. That’s why many brands elect to partner with third-party consulting and technology implementation firms to support their efforts in digitizing their customer experience.

In the early days of Airbnb, CEO Brian Chesky and his team took data from analytics and customer support to create a shared, rallying vision of the ideal Airbnb customer experience. They crafted stories that were pivotal in guiding marketing, advertising, and customer service decisions at Airbnb as well as keeping everyone working on the same page. According to Das[53] (2007), customer relationship management (CRM) is the “establishment, development, maintenance and optimization of long-term mutually valuable relationships between consumers and organizations”. ng customer experience The official definition of CRM by the Customer Relationship Management Research Center is “a strategy used to learn more about the customers’ needs and behaviours in order to develop stronger relationships with them”. The purpose of this strategy is to change the approach to customers and improve the experience for the consumer by making the supplier more aware of their buying habits and frequencies. A combination of relational and transactional metrics can be used to acquire feedback from customers throughout their entire customer journey.

Once you know what they like and don’t like, you can keep successful products and services and replace or revamp less popular offerings. Even if an organization uses digital resources to advertise and market its products, the online shopping aspect of the sales model is treated like an afterthought. Digital customer experiences are rudimentary, bland, and one-size-fits-all as opposed to focused and audience-specific. In the e-commerce era, some brands have focused all of their resources on digitizing customer experiences, often at the expense of in-person shopping opportunities.

A visit to your company’s website, a conversation with a customer service agent or a sales rep, and an ad for your product popping up on Instagram are all parts of the customer experience. You’re at your desk when you overhear two fellow support agents debating the difference between customer service and customer experience. They ask you for your take, and your palms turn sweaty—you have no idea how they’re different. Effective customer feedback collection is a vital component of any successful business strategy, enabling organizations to better understand their customers and tailor their offerings accordingly. Effective brand loyalty programs is essential for businesses seeking to establish a strong brand presence and foster customer loyalty.

As technology continued to evolve, artificial intelligence emerged as a game-changer in the realm of customer service. AI-powered chatbots and virtual assistants revolutionized the way banks engaged with customers, offering instant support and personalized recommendations round the clock. These AI solutions were designed to understand customer queries, provide relevant information, and assist in resolving issues efficiently.

Our research is geared towards this journey; we’ve asked C-level executives about the five core categories our experts identified as key to a successful customer service operation. The Customer Effort Score (CES) takes a different angle compared to the previous measurement tools. The customers are asked how much effort they had to put into a specific interaction with the company, so it is purely transactional. It is commonly employed as often as a follow-up to customer service experiences and used to enhance customer service response time and offer better quality services. CES is measured on a 5-point scale or through a simple disagreement/agreement rating question. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.

Social media platforms aren’t just a tool for raising brand awareness and driving traffic to your store. You can also be used to publish organic and paid content and gauge how consumers interact with your posts to better understand their sensibilities, preferences, likes, and dislikes. As your business grows, your software should be able to grow with you. Scalability ensures you won’t outgrow the software, avoiding the need for a costly switch later. If you would love to collaborate and create something awesome together, feel free to drop me a note.

By combining the power of technology with a human touch, banks can create differentiated experiences that resonate with customers and drive long-term loyalty. As we embrace the era of branchless banking, the key to success lies in leveraging technology to humanize interactions, anticipate customer needs, and deliver value-added services that truly make a difference in customers’ lives. Delivering great customer service is hard—you need to balance agent performance, consumer interactions, and the demands of your business. By blending AI with your customer service—also known as an intelligent customer experience (ICX)—you can drastically enhance your CX. For example, AI agents (otherwise known as chatbots) deliver immediate, 24/7 responses to customers. When a human support rep is needed, bots can arm the agent with key customer insights to resolve requests more efficiently.

Foster a customer-centric culture by emphasizing the importance of CX and providing ongoing training and support. For farms that want to make their operations more autonomous and prosperous, the Amiga is a modular electric robot powered by AI that’s adaptable for multiple environments, tasks, and crops. We made our platform accessible to farms of any size so they can realize unprecedented productivity and future-proof their business. The Amiga Developer Unit is a bundle of the Amiga robot, its I/Os, and an AI computer we call the Brain.

Nextiva offers a wide range of pricing options depending on your desired features and your preferred payment terms. To measure the customer churn rate, you would need to calculate the number of customers that have left your business over a given period of time divided by the total number of customers at the start of that period. According to Zendesk benchmark data, AI-driven insights and recommendations can accelerate customer resolutions by 300 percent. Customers want to connect with you on the same channels they use daily.

Using questions like this you can accomplish goals as different as learning your customers’ Jobs to Be Done, hearing complaints and frustrations, and crowdsourcing desire for new features. Stepping back, though, the actual support experience itself can serve as customer feedback, too. Imagine a scenario where a customer receives a notification on their mobile banking app about a personalized loan offer tailored to their financial goals and credit history. The AI algorithm identifies the customer’s borrowing needs, analyzes their repayment capacity, and recommends a loan package that best suits their requirements. The customer can then apply for the loan with just a few taps on their smartphone, eliminating the need for lengthy paperwork and approval processes. With intelligent CX tools, you can also automate responses to customer inquiries, allowing your team members to focus on resolving more complex issues.

DEEP DIVE: Flipping and Holding Condos/Townhouses – Half-Day Training

When: September 28, 2024 @ 10:00 am – 2:00 pm
Where: ONLINE
Cost: Free
Contact:
Realty411.com
8056931497
Email
Event website

THIS IS A DEEP DIVE SESSION — The online educational event is half a day and will go over everything you need to know to be a successful condo investor.

This training is free, we urge you to attend, even for a bit if you can to gain the knowledge and insight you’ll need to make money rehabbing and selling or holding real estate.

Wouldn’t you want to make those big profits from rehabbing, but don’t know anything about construction? Do you like the idea of passive income, but don’t like shoveling sidewalks and mowing lawns?

If so, be sure to join our next LIVE webinar this upcoming Saturday, September 28th, and learn why this is the best time to buy condos in today’s hot market!

Webinar: Condos — Your Way To Financial Freedom

Tired of being priced out of the market? So were we, until we began to invest in condos/townhouses and PUDs (planned unit developments). The entry point was so much easier that we are able to pay cash on many deals.

This real estate niche has truly worked for us and that’s why we’re so passionate about sharing information about these type of deals. In fact, we sought out the best Condo educator we could find to teach this lucrative niche to our readers and network members.

Our educator for this important webinar is Linda Baumgarten. She is the co-founder of CTREIA, the largest real estate association in New England, the author of two books, and one of the most experienced condo investors we know.

By accident, Linda’s first rehab (buy/hold) property was a condo. She rehabbed it in a couple of weeks, rented it for monthly positive cash flow, and then doubled her purchase price only 18 months later!

Since then, she has purchased condominiums in multiple geographic markets from low end to luxury units. More importantly, her students have found massive success buying condos with little to no experience.

Be sure to invest time in your REI education by attending this complimentary live webinar this coming Saturday, September 28th,10 AM Pacific Time / 1 PM Eastern Time.

Investors will learn:

  • How to buy a condo with little or none of your own money
  • Which condos NOT to buy
  • Case studies of a Rehab and a Buy/Hold Condo Deal that you can replicate
  • Multiple exit strategies: wholesale, rehab or buy/hold and even AirBNB
  • How to analyze a deal in 15 minutes or less

Please note this special webinar will not be recorded in its entirety. We want investors to be fully engaged in their education so be sure to join us live!

Once again, leading this online session is Linda Baumgarten, co-founder of CTREIA, the largest real estate association in New England. We hope you can join us this Saturday for a fantastic educational live webinar.

RSVP TODAY:
https://www.eventbrite.com/e/1025305174377?aff=oddtdtcreator

Meeting ID: 881 9488 3346
Passcode: 652810

America’s Top 10 Important, Strange and Interesting Real Estate News

New England States Lead US Home-Price Appreciation
The US state with the largest home-price increase between 2019 and 2024 is Maine at 78.5% – a jump from $219,000 to $391,000. New Hampshire and Rhode Island came in next with 76% and 73% increases. Louisiana had the smallest increase at just 23%, from $206,500 to $254,000.

Top 10 Homes Of Tomorrow – As Predicted In the 1950s
Seventy years ago, homes of the future were sure to generate publicity, including Monsanto’s House of the Future at Disneyland and Elvis Presley’s honeymoon House of Tomorrow.


article continues after advertisement


Where Americans Might Move
In a survey of 1,000 Americans, 84% said they were open to moving to another city. Respondents said they wanted low crime, affordable living, good weather and low taxes. Tampa, Florida was the #1 choice the respondents said they could move, followed by Charlotte, North Carolina and Virginia Beach, Virginia.

Ohio Apartment In a Swimming Pool
A Cincinnati, Ohio building that was once the local YMCA was converted to apartments. One of the apartments is inside the former swimming pool and another is in the basketball court.

New Mexico Ranch Is Bigger Than Houston
One of the largest ranches in the United States just hit the market for $142 million. The family behind home-building giant D.R. Horton is selling the Great Western Ranch, their roughly 500,000-acre cattle ranch in New Mexico. With about 790 square miles, the ranch is bigger than the city of Houston. In addition to the land, there are eight homes, including a primary lodge for guests and a ranch manager’s house.

Fort Wayne Is America’s Most Affordable Town
With a strong local economy, low home prices and major employers, including General Motors and Amazon, Fort Wayne, Indiana is ranked by U.S. News & World Report as America’s most affordable city.

Record $70 Million Fort Lauderdale Sale Heads To Wrecking Ball
A Fort Lauderdale home where the Intracoastal Waterway and the New River join just sold for $70 million, the most expensive home ever sold in the popular beach town. Located between ultra-expensive Palm Beach and Miami Beach, the prices on Fort Lauderdale condos and homes have been reasonable until now, but a surge of recent top-dollar sales has changed the market dynamics. The $70 million home is likely to be torn down to make way for something even more expensive.

LA Stilt Home Sells Over $1 Million
One of LA’s stilt homes has sold for $1,075,000. Located in Laurel Canyon—famous as a 1970’s-era home for musicians, including David Crosby, Mama Cass and Stephen Stills—stilt homes were designed to take advantage of small, hilly lots otherwise deemed “unbuildable.” About 1,500 of these striking houses were built in California during the 1950s and 1960s, but very few are still standing today.


article continues after advertisement


Top 10 US Cities To Retire
Looking to retire to a city with a low cost of living, low taxes, a good quality of life, lots of activities, and good health care, seniors might want to buy a home in Orlando, Florida. The amusement park capital of the world is ranked #1 on the WalletHub list of the best American cities to retire. Or perhaps a condo in Miami, Florida, ranked #2 or Minneapolis at #3. Tampa and Fort Lauderdale, Florida round out the top five.

Some Good US Housing News
U.S. single-family home listings are up to almost 700,000, an increase of 41% since 2023; inflation has dropped below 3%, the lowest level since early 2021; the average rate on a 30-year mortgage is down to 6.20%; and mortgage applications increased to their highest level since early 2023.

For more interesting real estate news, visit TopTenRealEstateDeals.com.

From US Presidents to Notorious Criminals, Legal Gladiator Takes Readers Inside the Storied Career of Attorney Alan Dershowitz

BUFFALO, N.Y. — The only biography of America’s most controversial lawyer, Legal Gladiator by Solomon Schmidt is the story of Alan Dershowitz, a poor, failing high schooler from Brooklyn who became the youngest professor in the history of Harvard Law School, where Ted Cruz, Natalie Portman, Mike Pompeo, Jamie Raskin and others sat under his tutelage. It is also the story of a passionate Zionist who advocated for Israel on the world stage and became a confidant of Israeli prime ministers, including Benjamin Netanyahu. And it is the story of a zealous young liberal who, as an old man, stood in front of the Senate to declare that they would be violating the Constitution by removing a Republican president he himself opposed.

As a lawyer, Dershowitz has had a major impact on the most notorious legal cases in modern U.S. history. From Claus von Bulow to Mike Tyson to O.J. Simpson to Jeffrey Epstein to Donald Trump, he has devoted his life to championing the bedrock principle of the American justice system: that every person — no matter how despised — has the right to a rigorous legal defense. Legal Gladiator explores Dershowitz’s rise to prominence, gives the inside story of his most high-profile cases and controversies, and provides a shockingly intimate look into his personal life.

Dershowitz gave author Solomon Schmidt unprecedented access to his personal and professional life, including his private archives at Brooklyn College and dozens of interviews with him virtually and in New York City, Miami, Martha’s Vineyard and Israel. This book includes exclusive interview content from Bob Shapiro, Jeffrey Toobin, Israeli Prime Minister Ehud Olmert, Glenn Greenwald, Rep. Jamie Raskin, Eliot Spitzer, Justice Stephen Breyer, Mike Huckabee, Woody Allen, Noam Chomsky, Geraldo Rivera, Mike Pompeo, Megyn Kelly, Mike Tyson, Ted Cruz, Robert F. Kennedy Jr., O.J. Simpson and Donald Trump, among others.

About the Author

Solomon Schmidt is the author of eight books in a series called History Bites. He wrote his first book at the age of 12, graduated high school at the age of 16, and was described by Fox & Friends as “the youngest child historian in America.” In addition to running historical tours in England and Scotland, Schmidt hosts the History Bites YouTube channel, where he has posted over 150 educational videos and interviews, including with Jocko Willink, Gov. Mike Huckabee, Alan Dershowitz, Mike Tyson and Dame Jane Goodall. Schmidt has traveled to Tanzania, Norway, Iceland, Greenland, Jordan, Australia and New Zealand to film videos for his channel and has given lectures at nearly 50 conferences throughout the United States. He is also working to help expand education in rural parts of Nepal through the JAPA Workbook Initiative. He lives in Buffalo, New York.

BOOK INFORMATION:

Legal Gladiator: The Life of Alan Dershowitz
Publisher: Skyhorse Publishing
Release Date: August 20, 2024
ISBN: 978-1510780644
Available from Amazon.com
Amazon Link: https://www.amazon.com/Legal-Gladiator-Life-Alan-Dershowitz/dp/1510780645

TIP SHEET

Praise for Legal Gladiator

“Alan Dershowitz’s clear-headed defense of the rule of law and his fearless stances on behalf of the Jewish people and their nation-state make him a fascinating person to study and learn from. Solomon Schmidt has written a captivating story that highlights Alan’s rise to prominence and his work on behalf of dissidents, U.S. presidents, and notorious criminals alike. This is a significant new biography about a significant figure. Do read it.”
— Lord Daniel Finkelstein, OBE, former executive editor of The Times; member of the house of Lords; author of the bestselling Hitler, Stalin, Mum and Dad

“Alan Dershowitz has consistently, courageously championed the rule of law and civil liberties, even when the immediate beneficiaries are unpopular, and even when his principled advocacy has made him unpopular. His lifelong devotion to defending the rights of all people – no matter who they are or what they believe – mirrors our legal system’s promise of ‘liberty and justice for all.’ Solomon Schmidt has turned Alan’s compelling life story into a compelling book.”
— Nadine Strossen, John Marshall Harlan II Professor of Law Emerita, New York Law School; Past National President, American Civil Liberties Union (1991-2008)

“The Alan Dershowitz I know today is the same Alan Dershowitz I knew when I was a student of his at Harvard Law School. He is a principled man who cares deeply about the Constitution. As well, his public defense of Israel and the counsel he has shared with multiple presidential administrations has helped Israel remain a strong and vibrant country. This important biography by Solomon Schmidt is an objective and fascinating look at Professor Dershowitz’s life story. It should be read by all those who care about the rule of law and the welfare of the nation-state of the Jewish people.”
— Mike Pompeo, Director of the C.I.A. (2017-2018) and 70th Secretary of State (2018-2021)


article continues after advertisement


“Alan Dershowitz is perhaps the greatest living lawyer in America. His knowledge of the law and reverence for the Constitution and its protections for EVERY citizen are unmatched. It’s been my privilege to get to know him. I have told him that, despite the fact he is a liberal and probably would never vote for me, I do ask two things of him if I ever call him in the middle of the night. One, take the call. Two, I’m guilty and I REALLY need him! He has lived the equivalent of several lifetimes, but somehow Solomon Schmidt has fit it all into one authoritative and compelling story of Alan Dershowitz.”
— Mike Huckabee, governor of Arkansas (1996-2007); presidential candidate; bestselling author and host of the TV show Huckabee on TBN

“Solomon Schmidt has written a compelling and important book Legal Gladiator about one of the most influential and controversial lawyers and advocates of our time, Alan Dershowitz. My relationship with Alan goes back to the first class, the first day, I took at Harvard Law School, his Introduction to Criminal Law; without qualification he was the best professor I had during my three years at Harvard. It continued when Alan brought Avital Sharansky to meet with me in my Carter White House office, and her advocacy on behalf of her husband Anatoly (now Natan) and his helped lead to President Carter’s bold decision to declare in the midst of his Soviet trial that Sharansky was not a U.S. spy, which I believe saved his life. Alan also discussed Israeli peace process issues with me, and later spoke at my family lecture series. While I was initially dismayed by many of the defendants and others he represented, I came to understand that they stemmed from the same belief he instilled in us in our criminal law course at Harvard: everyone under our Constitution is entitled to a vigorous defense in a court of law or a court of public opinion.”
— Ambassador (ret) Stuart E. Eizenstat, former Chief White House Domestic Policy Adviser to President Jimmy Carter; former U.S. Ambassador to the European Union, Under Secretary of Commerce, Under Secretary of State, Deputy Secretary of the Treasury, and Special Representative to the President and Secretary of State in the Clinton administration; and Special Adviser on Holocaust Issues to several secretaries of State

“Here is the case for Alan Dershowitz, the celebrated Harvard lawyer who has spent his long and lustrous life cudgeling his brains on behalf of America’s deplorable – murderers and pornographers, Jeffrey Epstein, Leona Helmsley, and Donald Trump (to name a few). He exemplifies the highest professional standard of a defense lawyer, committed to ensuring that no matter how vilified, citizens may engage counsel to stand between them and the state so that, in an adversary system, the law is not mocked. This frank but friendly biography is not written by or for lawyers, and it is all the more enjoyable for that reason.”
— Geoffrey Robertson, prominent human rights and civil liberties lawyer; bestselling author of Rather His Own Man

“A fascinating account about one of the greatest lawyers of our generation. This is a must read.”
— Jay Sekulow, free speech and religious liberties litigator; Chief Counsel of the American Center for Law and Justice (ACLJ); host of the radio and TV show Sekulow

“Solomon Schmidt has written the first comprehensive biography of the nations, and perhaps the world’s, most active and famous lawyer, legal academic, political activist, and author, Alan Dershowitz. The reader will get an intimate picture of the unique life and career of this peripatetic figure, no longer an enigma. It will doubtless provoke others to study how this academic went beyond the classroom and the courtroom to become a significant world figure.”
— Harvey Silverglate, renowned First Amendment lawyer; co-founder of the Foundation for Individual Rights and Expression (FIRE)

“Alan is one of the most impactful lawyers of the last half century. He is a tireless champion of truth and civil liberties who never wavered in his commitment to his core values. Generations of law students and journalists like myself have been enriched by his wisdom, excellence and legal work.”
— John Solomon, award-winning journalist and host of Just the News on Real America’s Voice


article continues after advertisement


“Alan Dershowitz is a real lawyer who doesn’t heed the shouts of the mob when deciding whether to take on a client. Alan is also old-fashioned in the best sense: he doesn’t think the Constitution is just a piece of paper. Solomon Schmidt’s biography explores the highs and lows of Alan’s life in a gripping narrative. Read this book!”
— Greta Van Susteren, news anchor and former host of programs on CNN, Fox News and MSNBC; current host of Newsmax’s On The Record with Greta Van Susteren

“Alan Dershowitz’s portfolio is unique in the annals of legal history, and Solomon Schmidt has told his life story brilliantly in Legal Gladiator. To anyone who values our Constitution and the protections it affords, I encourage you to read this powerful biography of an important historical figure.”
— Robert Shapiro, acclaimed criminal defense attorney, co-founder of LegalZoom

“Alan Dershowitz is an American-Jewish hero who helped to pioneer brilliant, eloquent, well-reasoned, and extremely persuasive, factual arguments in favor of majestic, Democratic Israel. All of us who follow in Alan’s footsteps of dedicating our lives to stopping the defamation and libel of the glorious Jewish state are in his debt for his courage and fortitude. Solomon Schmidt has written a moving and intriguing biography of my friend Alan. In a world where few have the courage to speak out on behalf of the Middle East’s only free nation, Alan stands tall and proud, courageously taking on Israel’s enemies and galvanizing its supporters. I would urge anyone who has an interest in this giant of Israel’s defense to read Legal Gladiator.”
— Rabbi Shmuley Boteach, famed speaker, author and media commentator; known as “America’s Rabbi”; author of The Israel Warrior

“Alan Dershowitz is one of the sharpest, bravest, and most principled legal minds in America. Interviewing him is always a challenge, because you have to be on your A-game, but an enjoyable one.”
— Piers Morgan, internationally renowned media personality

“A lively portrait of America’s most famous lawyer, revealing the funny and endearing man behind the legal theories, the celebrity clients, and the colorful controversies.”
— Steven Pinker, Johnstone Professor of Psychology, Harvard University; bestselling author of Rationality

“Legal Gladiator: The Life of Alan Dershowitz reads like a legal thriller on a roller coaster. Perhaps no other lawyer in American history has taught more high-profile and influential legal and public figures in the past fifty years, nor provided counsel in more controversial court cases that dominated popular culture in their day. From his bully pulpit at Harvard, where he taught more than 10,000 students, to arguing before the high and mighty benches of the Supreme Court, no American jurist has elicited more media coverage, passionate resistance, and support, as well as abandonment by former friends, than Alan Dershowitz. Solomon Schmidt’s authorized biography reveals the flesh and blood man behind the glitter and lights, a humorous, generous and personable friend to many, a combative, fearless, and principled legal genius of international reputation, and an ardent defender of the nation of Israel. Given unprecedented personal access to Professor Dershowitz’s life, including close family and friends in America and Israel, as well as former students, high-profile clients, and opponents, historian Solomon Schmidt has revealed the life of a man whose influence will help define the turbulent second half of the 20th Century and the opening decades of the 21st.”
— William Potter, distinguished tour leader, speaker and American historian

“At last, people can see the full, unique life story of Alan Dershowitz! In this notable biography, Solomon Schmidt not only chronicled the major criminal cases of this outstanding lawyer but also brought to light incredible accounts of Alan’s work on behalf of numerous persecuted Jews in the Soviet Union. As one of these Jews, I spent almost a decade in the Soviet Prison. Among many people from all over the world who fought for my release, Alan Dershowitz made his unique and very important contribution. Legal Gladiator should be read by freedom-loving people everywhere.”
— Natan Sharansky, legendary human rights advocate; Soviet dissident; former Deputy Prime Minister of Israel (2001-2003); awardee of the Presidential Medal of Freedom

“Solomon Schmidt has written a captivating book about one of the most dynamic, intelligent, and influential lawyers in U.S. history. Many lawyers, myself included, have been indelibly impacted by his unique career. His well-known cases have defined the last fifty years of the American justice system, and his work on behalf of Soviet Jewry is an incredible story of compassion and defiance in the face of an oppressive government. Solomon has skillfully recounted Alan’s life in Legal Gladiator, and the result is a fascinating, inspiring story.”
— Arthur Aidala, noted criminal defense lawyer; host of the radio show The Arthur Aidala Power Hour

“For better or worse (worse), Alan Dershowitz has been one of the most famous and influential lawyers and political activists for decades. He has also had a rich and complex life. It is long past time for a critically rigorous biography that reveals the truth about Dershowitz’s work and character, and Solomon Schmidt has delivered that in gripping prose based on rigorous research. A must-read for those who want to understand how America produces over-sized, corrupting and relentlessly loud public figures.”
— Glenn Greenwald, Pulitzer-Prize winning journalist; host of the popular Rumble show System Update: bestselling author of No Place to Hide: Edward Snowden, the NSA and the U.S. Surveillance State

5th Annual Los Angeles Real Estate GRAND Expo

We are very excited to announce our 5th Annual Los Angeles Real Estate GRAND Expo. The GRAND Expo returns on Saturday, October 26, 2024, 9:00 am to 6:00 pm. We’re taking over the entire Iman Cultural Center for the day.

Last year, the GRAND Expo was the largest real estate event in Southern California! We had over 800 investors, 64 vendors, and 12 national speakers. This year will be even LARGER! An entire day celebrating real estate investing and you can be involved. Best of all, the GRAND Expo will be FREE to attend. This Expo is going to be grand, really GRAND!

SPEAKERS. There will be national guest speakers (in three breakout rooms). Here is a partial list of speakers:

1. Jonah Dew – “The Money Multiplier”
2. Eddie Speed – “Buying Discounted notes”
3. Steve Matley – “Syndication”
4. Joe Arias – “How to Get Started Investing”
5. Christopher Meza – “Developing Raw Land”
6. Tony Watson – “Tax Advantages for R.E. Investors”
7. Lauren Wells – “Passive Income Strategies”
8. Marco Kozlowski – “How to Buy Lots and Lots of Houses”
9. Amanda Brown – “Invest in Commercial Real Estate”
10. Ken Letourneau – “Tax Sales Master”
11. Arturo Olivas – “Create More Deals”
12. Steve Matley – “Do More Deals Bringing Partners together”
13. Tim Edenfield – “Top 5 Secrets to Out Of State Investing”
13. Rick Sharga (Keynote) – Real Estate Economist

INVESTMENT EDUCATION. Just think of it! An all-day in-depth educational extravaganza celebrating real estate investing. Most importantly, this will NOT be a sales pitch. Each of the speakers have contractually agreed to educate and teach us successful real estate investing strategies. So regardless of whether you are a new investor, already own properties, or are very experienced, our Grand Expo is for you.

COMPLIMENTARY PRIVATE CONSULTATIONS. As a special unique feature of our Grand Expo, you can sign-up for private half-hour consultations with your favorite guest speakers. Registration will occur Saturday morning, starting promptly at 8:00 am. First come – first serve. So come early and schedule your private consultations. A once in a lifetime opportunity to get free advice from national real estate experts!

VENDOR EXPO: Don’t miss our “Vendor Expo,” which will occur throughout the day in the North Hall. We’ll have 70+ vendors where you can “meet and greet” real estate professionals with services and products that you’ll want to utilize in your real estate investing. (If you have a product or service that would be valuable to real estate investors and would like to be a vendor, please contact us directly.)

FOOD TRUCKS. What would a Grand Expo be without food trucks? A day full of workshops, vendors, networking, and real estate investments demands sustenance, and we’ve got you covered. We’ll have 3-4 international food trucks in our central courtyard, plus a coffee wagon (for caffeine injections throughout the day).

DATE: Saturday, October 26, 2024, 9:00 am to 6:00 pm.

LOCATION: Iman Cultural Center, 3376 Motor Avenue (between Palms and National), Los Angeles, 90034.

FREE PARKING: Street parking (free and metered). There are also two FREE parking structures just two blocks away. The first structure is at the northeast corner of Motor and Palms. The second structure is at the northeast corner of Motor and National. From either parking lot it’s short two block walk to the Iman. Valet parking ($15) will also be available.

FREE ADMISSION: Admission to our Grand Expo will be COMPLIMENTARY (free!), but reservations are recommended.

PRODUCERS. The Grand Expo is joint presentation of the Los Angeles County Real Estate Investors Association, Sam’s Real Estate Club, Realty411.com, Women’s Real Estate Network (“WREN”), REI Wealth, and Greater LA-REIA.

Live Webinar: Invest in Condos/Townhouses– Here’s Why

Please review this special invitation to our new webinar.


ONLINE EVENT FOR OUR INVESTORS:
Make Money Flipping and Holding Condos/Townhouses/PUDs — Learn About this Niche

Do you want to make those big profits from rehabbing, but don’t know anything about construction? Do you like the idea of passive income, but don’t like shoveling sidewalks and mowing lawns?

If so, be sure to join our next LIVE webinar this upcoming Saturday, September 21st, and learn why this is the best time to buy condos in today’s hot market!

Webinar: Condos — Your Way To Financial Freedom

Tired of being priced out of the market? So were we, until we began to invest in condos/townhouses and PUDs (planned urban developments). The entry point was so much easier that we are able to pay cash on many deals.

This real estate niche has truly worked for us and that’s why we’re so passionate about sharing information about these type of deals. In fact, we sought out the best Condo educator we could find to teach this lucrative niche to our readers and network members.

Our educator for this important webinar is Linda Baumgarten. She is the co-founder of CTREIA, the largest real estate association in New England, the author of two books, and one of the most experienced condo investors we know.

By accident, Linda’s first rehab (buy/hold) property was a condo. She rehabbed it in a couple of weeks, rented it for $350 per month positive cash flow, and then doubled her purchase price only 18 months later!

Since then, she has purchased condominiums in multiple geographic markets from low end to luxury units. More importantly, her students have found massive success buying condos with little to no experience.

Be sure to invest time in your REI education by attending this complimentary live webinar this coming Saturday, September 21st,10 AM PT / 1 PM ET.

Investors will learn:

  • How to buy a condo with little or none of your own money
  • Which condos NOT to buy
  • Case studies of a Rehab and a Buy/Hold Condo Deal that you can replicate
  • Multiple exit strategies: wholesale, rehab or buy/hold and even AirBNB
  • How to analyze a deal in 15 minutes or less

Please note this special webinar will not be recorded in its entirety. We want investors to be fully engaged in their education so be sure to join us live! Once again, leading this online session is Linda Baumgarten, co-founder of CTREIA, the largest real estate association in New England.

We hope you can join us this Saturday for a fantastic educational live webinar. Be sure to register below.

What Cash Flow Really Means When Investing in Rental Homes

By Adiel Gorel

Understanding the value of cash flow in rental home investments cannot only optimize your investment, but also secure financial growth over time. This article seeks to demystify the multifaceted nature of cash flow in rental properties, particularly with the use of a 30-year fixed rate loan.


article continues after advertisement


For starters, it’s crucial to understand the basic premise of buying a rental home using a small down payment and a 30-year fixed-rate loan. This financing strategy entails constant principal and interest payments throughout the term of the loan. The total of principal and interest (PI) payment does not fluctuate regardless of inflation. That means inflation becomes a “friend” to the owner, as it constantly makes all prices rise EXCEPT the fixed mortgage PI payment, as well as the fixed mortgage’s balance. As a result, with the passage of time, and thanks to inflation, the REAL value of the fixed loan becomes ever-smaller since the price of everything rises constantly with inflation, while the mortgage payment and balance never do.

Historical data shows that rental rates usually trend upward with inflation, on average. While inflation may seem daunting for many economic sectors, it is a boon to the rental housing market. Property owners stand to gain increased revenue over time, as rents rise but the mortgage PI payment remains the same, which positively impacts their overall cash flow. As the home value also rises with inflation, the owner’s equity rises as well, building the owner’s net worth.

Often, investors and real estate novices interpret ‘cash flow’ as the initial cash flow that occurs at the time of purchase. This perspective, however, is limited, and does not give a comprehensive picture of the lifetime behavior of the property. While the initial cash flow is undoubtedly an essential factor to consider, it should not be the sole determinant of a rental property’s value.

The owner of the rental home enjoys constant cash flow improvement as rents escalate due to inflation. While rental income grows, the principal and interest (PI) mortgage payment remains static due to the fixed-rate loan. This discrepancy creates a widening gap between income and expense over time, increasing the rental home’s profitability. Hence, an investor’s cash flow does not stagnate at the initial point of property purchase but continues to rise in a beneficial cascade over time.

Given this evolving nature of cash flow, it’s more realistic to consider it over the years rather than focusing solely on the initial cash flow at the moment of purchase. Viewing cash flow as a long-term component can guide strategic decision-making, enhancing the likelihood of generating substantial financial gain over time.

At the risk of repeating myself (and this is so important for our future I think it bears repeating), the owner also benefits from an ever-decreasing real dollar value of the loan balance due to inflation. The principal of a 30-year fixed-rate loan does not increase with inflation. Over time, the principal balance decreases in real dollar value, making the debt easier to handle as years go by. This phenomenon becomes even more pronounced when an investor owns several rental homes. Once the loan balances reach a low point, say 25% of the home value, an investor can opt to sell several properties. After accounting for taxes (even if no tax deferred exchange is used), the proceeds can be used to pay off the remaining loans. With the remaining properties free and clear, they can provide a significant boost to the owner’s cash flow, creating a more secure financial footing. That is also an important facet of “cash flow”. Many people retire powerfully at that stage. Even though the loan is called “30 years fixed”, we don’t have to wait for 30 years, a scenario like the one described above typically happen in 12-14 years.

Rental homes, especially those financed via 30-year fixed-rate loans, are long-term investments typically spanning a decade or more. In the initial years, the rental income may merely cover the mortgage payments and operational costs, with little left as profit. If interest rates are high and the down payment is low, it is quite possible to begin the journey with some negative cash flow. However, as the years pass, the benefits of rising rents and the decreasing real value of the loan balance and PI payments, begin to manifest. Over time, these properties can result in a substantial income stream, possibly to the point of substituting regular employment income.

The primary “cash flow” most people rely on at the beginning of their real estate investing journey, is their job-based salary or income. But venturing into rental homes investment can create an additional, and in time, a primary cash flow source that can revolutionize your financial narrative. Thus, understanding and effectively managing cash flow in rental homes can set you on a path to long-term financial stability and growth, turning the dream of financial independence into a tangible reality.

If interest rates are high at the time of purchase, the investor needs to consider that, in the future, interest rates can only do one of three things: they can stay the same, they can go up, or they can go down.

If interest rates stay the same, all the benefits of the financial gift called “A 30-year fixed mortgage in the face of constant inflation”, accrue to the owner. The PI payments get lower and lower in real dollars, as the rents increase. The principal owed constantly gets eroded by inflation, and well as by the principal payments made monthly. In time (usually 12 to 14 years), the loan balance is a relatively small fraction of the home value, and the owner has good equity built up, which can be translated into significant cash flow.

If interest rates go up, the same benefits accrue to the owner as when the rates stay the same, with the additional psychological benefit of feeling good to be locked into a rate that is lower than the market rate.

If interest rates go down, the owner can refinance the loan to a new low rate. Yes, refinancing is not free. However, many lenders build the loan expenses into the balance of the new loan, making it easier as far as cash expenditures. It’s a simple calculation as to how many months of holding the property it will take to cover the expense of refinancing. For the long-term holders (and I recommend that everyone be a long-term holder), the refinance expense will be covered in a fraction of the future holding time of the property, and will usually justify itself many times over.


article continues after advertisement


When I talk to new investors, it is not uncommon for them to be engineers or managers in Silicon Valley. Such an investor is well paid. In many cases, they are married, and the spouse also works. I consider the initial overall cash flow in their life to be the cash flow from their salaries or business income. As the years go by, the property gives off higher and higher cash flow, as rents rise with inflation, while the mortgage PI payments remain fixed. After 12-14 years, in most cases, the investor may find themselves with several homes (some investors end up buying dozens or more, using 1031 tax deferred exchanges, as well as other methods, on route to building a large portfolio), with loan balances as little as 25% of the value of the home. They can then sell, say, a quarter of the homes, pay taxes, and pay off the remaining small loans with the proceeds. Now, with several (or many) free-and-clear properties, the houses provide so much cash flow, that in many cases the owner can retire well.


ADIEL GOREL

Adiel Gorel has more than three decades of successful real estate investing experience. As the CEO of ICG (International Capital Group) Real Estate, a world-renowned real estate investment firm founded in the San Francisco Bay Area in 1987, Gorel has helped investors utilize one of the most powerful investment tools—single family rental homes. He teaches people how to have fun with a process most find complex and speaks about the importance of securing a strong financial future for retirement, business investing, and college education.

Through ICG, he has assisted thousands of investors, from novice to expert, in purchasing over 10,000 properties to date. He is also the author of Remote Control Retirement Riches, and Invest Then Rest: How to Buy Single-Family Rental Properties, which includes numerous investor reports describing their real-life investing experiences. He has also authored Remote Controlled Real Estate Riches, Discovering Real Estate in the U.S. and Life 201.

Gorel has been featured on NBC, ABC, in Fortune Magazine, the San Francisco Examiner, and numerous radio shows showcasing his no-nonsense, insightful approach to rental single family home investing. He speaks worldwide and throughout the U.S., sharing his knowledge on a variety of topics including securing a powerful financial future, investing in single-family homes, the 30-year fixed-rate mortgage, and related subjects.

ICG has established an infrastructure to support investors in many metropolitan areas in the U.S. Gorel owns many properties himself.

To this day, Gorel supports individual investors via planning, assistance in remote home buying, and property management issues resolution.

He holds a master’s degree from Stanford University. His professional experience includes being a Hewlett-Packard research engineer, as well as management and director positions at Excel Telecommunications, and several biotechnology firms. He lives in the San Francisco Bay Area.

Don’t wait before it’s too late!

Please review this sponsored post

Have you been holding off on investing, waiting for interest rates to fall? Now is the perfect time to jump in. Interest rates have been steadily declining, even before the Federal Reserve’s expected rate cuts. Acting now gives you a unique opportunity to take advantage of favorable conditions before more investors flood the market.


article continues after advertisement


Here’s why you should move quickly:

  1. Lower Investment Costs: With falling interest rates, borrowing becomes cheaper, reducing your overall investment costs and allowing you to maximize your purchasing power.
  2. Higher Cash Flow: As interest rates decline, your cash flow improves because you’ll spend less on loan repayments. This means more money in your pocket and greater returns on your investments.
  3. Less Competition, More Incentives: Fewer investors are in the market right now, giving you the advantage of accessing better deals and potential cost-saving incentives.

Once interest rates drop further, competition will increase, driving prices up and making it harder to find great opportunities. Get ahead of the crowd and invest before it’s too late!

840 Paddock Dr, Florissant, MO 63033

Property Details

Price: $186,000.00

Monthly Rent: $1,350.00

Taxes: $2,041.00

Bedrooms: 3

Bathrooms: 1

Square Footage: 1296


article continues after advertisement


Our Range of Services

– Property Management

– Insurance Solutions

– Sales Assistance

– Renovation Projects

We offer Incentives!

Please reach out to Legacy Invest today to explore the diverse range of cost-saving options we provide. From tailored financing plans to exclusive discounts and promotional offers, our goal is to enhance your purchase with maximum cash flow benefits. Don’t miss out on this opportunity to optimize your investment and achieve greater financial efficiency. Contact us now to discover how we can help you save more and gain more!

Have questions? Click Here to schedule a meeting.

Top 10 Celebrity Real Estate News: Jennifer Lopez, Kanye West & Rob Lowe

Jennifer & Ben’s Home Hits Zillow

GLAAD 2014 - Jennifer Lopez - Casper-28 (14362069822) (cropped)
DVSROSS, CC BY 2.0 , via Wikimedia Commons

Looking to reach more potential buyers, the 38,000-square-foot home of Jennifer Lopez and Ben Affleck has hit the Zillow listings at $68 million. The 12-bedroom, 24-bath home with a 12-car garage had been on the market for over a month before the Zillow posting. Jennifer & Ben spent months looking for the perfect family home before they pulled the trigger and paid $61 million for the Beverly Hills home in 2023. Jennifer recently filed for divorce, ending their two-year marriage.

Burt Reynolds’ Mountain Home Sold

A North Carolina home in the Blue Ridge Mountains that was once owned by Burt Reynolds just sold for $2.9 million. The North Carolina home includes four bedrooms, five baths and a stone bathroom built by his then-wife, Loni Anderson, for Burt. According to the listing agent, Burt fell in love with the area while filming Deliverance and subsequently purchased the home. He said that it was his favorite home.


article continues after advertisement


Goodbye Wave House—It Sold for $29.5 Million

Supermodel Karlie Kloss and Joshua Kushner, brother of Jared Kushner, have purchased one of Malibu’s most famous homes. Designed by surfer-architect Harry Gesner in the early 1960s, the Wave House was designed to complement the ocean’s waves.

Tom Petty’s Malibu Home

The Mediterranean-style home that Tom Petty bought in Malibu in 1998 is on the market at $19 million. The property includes a 10,000-square-foot main home, a guest home, a recording studio, seven bedrooms, a pool and 2.6 acres. Petty died in 2017.

Ellen Does Another Real Estate Flip

Ellen DeGeneres
photo by Alan Light, CC BY 2.0 , via Wikimedia Commons

When Ellen DeGeneres was growing up, her parents always rented and never were able to own their own home. But they often looked at homes for sale, and Ellen dreamed about how it would be to have her own room in one of them. When she became financially successful, Ellen started buying homes and flipping them, over and over, for large profits. She just did it again, selling neighboring properties consisting of a five-bedroom home on 3.44 acres and its next-door 6.58-acre lot in Carpinteria, California for $96 million. She bought the properties for $70 million in 2022.

Kanye Unloads His Malibu Gut Job

In 2021, Kanye West paid $57.3 million for a Malibu oceanfront home designed by architect-to-the-stars Tadao Ando but tore just about everything out of the home, leaving just a bare shell. He listed the home earlier this year for $53 million and quickly reduced the price to $39 million. The home just sold for $21 million.

US VP Candidate Tim Walz Is Homeless

Democratic VP candidate Tim Walz has not owned a home since he sold his home in Mankato, Minnesota in 2019 for $315,000, following his election as the state’s governor. He has no real estate, stocks or bonds, but he is currently living in the historic Minnesota Governor’s Mansion.


article continues after advertisement


Clint Eastwood’s Longtime Seaside Home

A Carmel, California home where Clint Eastwood lived when he was the mayor of the town is for sale at $21 million. Eastwood bought the Spanish Renaissance-style home a few years before he was elected mayor and sold it in 1996. The four-bedroom home was built about a hundred years ago with ocean views, 4,400 square feet, an interior courtyard, and a walkway to the beach. Eastwood was the mayor of Carmel from 1986 to ‘88, getting over 72% of the vote.

NBA MVP Lists All-Star Penthouse

One of Boston’s best penthouses, currently owned by the NBA Boston Celtics MVP, Jaylen Brown, is for sale. An apartment with all the bells and whistles you might expect in the home of a three-time NBA All-Star who signed a five-year, $304 million contract in 2023.

Rob Lowe Home For Sale

Rob Lowe 2012 Shankbone
David Shankbone, CC BY 3.0 , via Wikimedia Commons

The Beverly Hills home that Rob Lowe bought in 2020, about the same time he sold his longtime Montecito home for $45.5 million, is for sale at $6.575 million. The three-bedroom home includes 2,940 square feet, a gym, den and pool.

For more celebrity home news and celebrity home video tours, visit TopTenRealEstateDeals.com.